📦 How to Return Your Order — Step-by-Step
How to Return Your Order
We want you to be completely satisfied with your purchase. If you need to return an item, please follow the steps below:
Step 1: Contact Us
Email us at products@cordonbleu.edu or HERE within 30 days of delivery.
Please include:
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Your order number
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The item(s) you wish to return
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Reason for return (optional but helpful)
Step 2: Receive Return Authorization
After reviewing your request, we will provide:
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A Return Authorization Number (RMA)
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The return address (Amazon fulfillment center)
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Detailed return instructions
Step 3: Prepare Your Return Package
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Pack the item(s) securely in the original packaging.
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Include the Return Authorization Slip (provided after approval).
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Return shipping costs are the customer's responsibility, unless the return is due to an error on our side.
Step 4: Ship the Return
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Send the package to the Amazon fulfillment center address provided.
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We recommend keeping your shipping receipt and tracking number until the return is processed.
Step 5: Refund Process
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Once your return is received and inspected, we will issue a refund to your original payment method.
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Please allow 7–10 business days after receipt of the returned item for the refund to appear.
Important Notes
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Unauthorized returns without a valid Return Authorization may not be accepted.
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Original shipping charges (if applicable) are non-refundable.
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If your item was damaged, defective, or incorrect, please include a photo when you email us.